So I arrive at the hotel and they again ignored my request at the front desk. They told me some story that they can not pre-allocate rooms, but this is a lie as any hotel with a decent room reservation system can do this. I again wrote to them both via email and via Twitter to re-affirm this. When I booked a room way back in July 2019 I asked for a quiet room away from nosie. Check in and check out was done by yourself at one of the kiosks.This is the worst hotel I have ever stayed in with deceitful staff and useless management that could not care less about you as a customer. And I only give service 3 stars because there was no service. The room was clean, but the shower knob was broken. It’s frustrating seeing as I’ve been dying to stay at this hotel for years. She said even the bed size isn’t guaranteed (I paid for a king and got a queen). So I choose and paid extra every night for nothing? Why is choosing even an option if they’re going to give you what they want anyway? It makes no sense and I wasted money. She said they don’t reserve the room you pick, they just give you what ever is available when you get here. She said no matter what room you pick, even if you paid extra for it, it doesn’t matter and you get whatever room they give you. Upon check out, I mentioned to the one employee working the counter about this. The room, the view, and even the bed size was different. When we arrived, the room was nothing like the one I chose, and once again, paid extra for. When booking, I specifically chose the room I wanted, and paid extra each day we would be staying. I’ve always wanted to stay at the Flamingo, so I was excited I was finally able to. My husband and I came for his 30th birthday this past week. You can also eat outside by the pool or even enjoy a spot of gambling in the pool casino located at the GO Pool! At the Margaritaville Casino at the Flamingo, guests feel the energy of the Las Vegas strip while enjoying the laid-back vibe of the islands. The multi-level Caribbean-themed entertainment venue offers two outdoor patios overlooking the Las Vegas Strip, a nautical-themed restaurant, five distinctive bars, live entertainment nightly (both indoors and outdoors) and a 3,000-sq ft retail store. Margaritaville is as much a state of mind as it is a place. There's a choice of eight restaurants including Jimmy Buffet’s Margaritaville and Margaritaville Casino, featuring the 5 O’Clock Somewhere Bar. Then there's the Wildlife Habitat, where the resort's eponymous flamingos hang out with turtles, swans and ducks. The GO Pool offers a 21+ lively pool party experience with its amazing 15-acre tropical pool paradise, which has whirlpools and four different swimming pools nestled among the lush, green foliage. The hotel is great for kids with its amazing Beach Club Pool. It has an amazing location right in the middle of The Strip and near the fantastic Caesars Forum Shops, with award-winning Flamingo Go Rooms. This historic hotel was built by Vegas legend, Bugsy Siegel back in 1946 and it's seen countless celebrities walk through its doors in the last 60 years, as well as being the backdrop for the original Ocean's Eleven film and Viva Las Vegas.
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